Director of Practice Solutions (KM/Innovation Consulting)

eSentio provides technology consulting to some of the largest and most technically advanced law firms and legal organizations in the country, and across the UK. We work on highly complex projects, and have a core goal of exceeding their expectations in service, integrity, value, and expertise. Our teams of consultants are among the most experienced thought leaders in their fields, and we’re continuing to build this team of experts. 

We’re seeking a Director of Practice Solutions Consulting who will report to the CEO, and be responsible for leading our knowledge management consulting practice across Am Law 200 and global law firm clients. The Director of Practice Solutions Consulting will focus on building out this niche market of Knowledge Management and Innovation solutions consulting for large law firms. 

This person will work to expand existing capabilities geared toward knowledge management within our target clients. The ideal candidate will have substantial KM/Innovation experience, as well as experience leading a team of consultants in their practice area. They will have in-depth knowledge of core technology stacks within legal environments, including selection and implementation of enterprise search and workflow tools, business intelligence platforms within the KM function, DMS software, and emerging Generative AI tools, as well as experience advising clients on using vendor-based low/no-code solutions.

Every member of the eSentio team is a professional, and is expected to proactively manage their own work outcomes and quality, while collaborating across the organization. 

At eSentio you’ll…

• Build a team of professional Knowledge Management/Innovation Consultants, further establishing the company’s expertise in the field
• Partner with technology teams within large legal organizations to understand their technical gaps, provide expert consultative input, and create plans to enhance and improve their stack based on their objectives 
• Design task work plans for team members to accomplish the goals of the client per the agreed and approved timelines, ensuring high quality delivery of client projects on time and within budget
• Design and implement a business plan and Pro Forma to achieve success of the full practice group that you lead
• Design policies and procedures, guiding the team on legal and compliance issues as well as best practices for mitigating them
• Coordinate effectively with other practice groups regarding the integration of related consulting and technical services across shared clients
• As part of senior management, collaborate to develop organizational strategies and methods to ensure the highest quality services for internal and external clients and teams
• As an industry leader, you will participate in elevating the eSentio brand through attending and speaking at industry conferences, CIO and CKO Roundtables, and in webinars and other media, as well as contributing to articles and white papers as a subject matter expert
• Generate revenue through upselling of additional services, and your active networking and industry participation leading to new client development 
• Participate in sales presentations, providing prospective clients with an understanding of eSentio’s capabilities and processes that differentiate us as an industry leader

We need you to have…

• BS/BA is required; an MBA or JD would be a plus
• 8+ years in law firm KM/Innovation space, with 3 or more years experience leading consulting or project management teams
• Extensive experience Interacting with senior law firm practice leaders and C-Level Executives
• Significant experience directing and managing large projects while maintaining effective communications with senior management
• History of policy development and defining best practices
• Gap analysis experience as a Consultant and as a Manager
• Expert knowledge of and ability to speak to best practice concepts, issues, and challenges, including technology, concepts, cultural nuance, controls, and system integration
• Minimal travel to US and UK to clients, conferences, or company meetings may be required

Some of the cool things include…

• We’re a remote-forward company, and this position can be located in or near any major city in the US. 
• We provide a competitive compensation plan with a generous bonus program
• We offer health, vision, and dental insurance benefits for your entire family
• We provide life insurance, short and long-term disability insurance, and a contribution match for your retirement plan
• Regular team informational and celebrational check-ins, and semi-annual in person events
• An awesome group of smart and determined coworkers, including an industry expert, female CEO